Returns & Exchanges

At Bref, we want you to love your home. If a piece doesn't fit your space perfectly, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your account or use our guest portal to select the items you wish to return and receive a prepaid shipping label.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture items.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.