Returns & Exchanges
At Bref, we want you to love your home. If a piece doesn't fit your space perfectly, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture items.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
