Frequently Asked Questions

Everything you need to know about bringing Bref into your home.

What is the typical delivery timeframe for furniture?

Standard shipping for small home decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.

Do you offer a warranty on your products?

Yes, all Bref furniture items come with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.

What is your return policy for home goods?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition. Please note that custom-made or final sale items are non-returnable.

Are the materials used in Bref products sustainable?

Sustainability is at our core. We prioritize FSC-certified woods, recycled textiles, and non-toxic finishes to ensure our products are safe for your home and the environment.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you create your dream home now and pay later.